Privacy Policy

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Last updated: 8th May 2026

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Planet Pursuits Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, request a quote, receive marketing communications from us, attend an event we help manage, or otherwise interact with us.

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1. Who we are

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Planet Pursuits Ltd is a UK-based events management company providing corporate events, themed parties, festivals, fun days, team activities, conference management and related event support services.

For the purposes of UK data protection law, Planet Pursuits Ltd is the “controller” of the personal information we collect and use.

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Contact details

Planet Pursuits Ltd
Registered office: Planet Pursuits Ltd Offices:Suite C2, Butts Business Park, Chiseldon, SN4 0PP
Email: events@planetpursuits.com
Telephone: +44 (0)1793 772999
Website: https://www.planetpursuits.com

 

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

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2. Personal information we collect

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We may collect and use the following types of personal information.

Information you provide directly

This may include:

• your name;

• email address;

• telephone number;

• postal address;

• company or organisation name;

• job title or role;

• event brief details;

• budget information;

• venue, date, attendee numbers and event requirements;

• information contained in documents or messages you send to us;

• correspondence with us by email, phone, website form or social media;

• marketing preferences;

• payment, invoicing or purchase-related information where relevant.

 

Website and technical information

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When you visit our website, we may collect technical information such as:

• IP address;

• browser type and version;

• device type;

• pages visited;

• time spent on pages;

• referral source;

• approximate location;

• cookie and tracking preferences;

• information about how you interact with the website.

 

Our website is built using Wix. We also use website and analytics tools including Google Analytics 4, Clicky Analytics, Microsoft Clarity and Google Search Console.

Please see our Cookie Policy for more information.
 

Photography and video

Where photography or video is used at events, images or recordings may include identifiable individuals.

Photography and video may be used for:

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• event delivery and records;

• client reporting or event summaries;

• internal business purposes;

• website case studies;

• social media;

• marketing and promotional materials.

 

Where appropriate, we will rely on client permissions, event notices, consent, legitimate interests or contractual arrangements. If you do not want to be photographed or filmed at an event, please tell the event organiser or a member of the Planet Pursuits team where possible.

 

Children and family events

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Some events we help manage may involve children or families, such as fun days, festivals or family-focused activities.

We do not knowingly collect personal information directly from children through our website. Where children may appear in event photography or video, or where limited information is needed for event safety or organisation, we will handle that information with particular care.

Where appropriate, children’s information will be handled through the relevant parent, guardian, client, school, organisation or event organiser.

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3. How we collect personal information

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We may collect personal information when you:

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• complete a website enquiry form;

• contact us by email, phone or social media;

• request a quote or consultation;

• ask us to plan or support an event;

• send us information relating to a proposed or confirmed event;

• attend or participate in an event;

• subscribe to or receive marketing communications;

• visit and interact with our website.

 

We may also receive information from clients, employers, event organisers, venues, suppliers, contractors or other third parties involved in planning and delivering an event.

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4. How we use personal information

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We use personal information for the following purposes:

• responding to enquiries;

• arranging consultations;

• preparing quotes, proposals and event estimates;

• planning, managing and delivering events;

• liaising with clients, venues, suppliers and contractors;

• managing bookings, schedules, logistics and event requirements;

• dealing with health, safety, insurance and risk management requirements;

• managing payments, invoices and accounts;

• maintaining business records;

• improving our website, services and customer experience;

• sending marketing communications where permitted;

• managing website analytics, performance and security;

• complying with legal, regulatory, tax, accounting and insurance obligations;

• protecting our business, website, staff, clients, suppliers and event attendees.

 

5. Lawful bases for using personal information

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Under UK GDPR, we must have a lawful basis for using personal information. The lawful basis will depend on the purpose for which we use the information.

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Purpose
 

Lawful basis

Responding to enquiries and requests for quotes

Contract or legitimate interests

Preparing proposals and discussing event requirements

Contract or legitimate interests

Planning and delivering event services

Contract or legitimate interests

Liaising with venues, suppliers and contractors

Contract or legitimate interests

Managing payments, invoices and accounts

Contract, legitimate interests and legal obligation

Keeping business and accounting records

Legal obligation and legitimate interests

Sending marketing communications

Consent or legitimate interests, depending on the circumstances

Managing website analytics and performance

Consent, where required for non-essential cookies

Website security and essential website operation

Legitimate interests

Photography, video, case studies and event promotion

Consent, contract or legitimate interests, depending on the context

Health, safety, insurance and incident management

Legal obligation, legitimate interests or vital interests

Responding to legal claims or regulatory requests

Legal obligation and legitimate interests

The lawful bases under UK GDPR include consent, contract, legal obligation, vital interests, public task and legitimate interests. Organisations must identify at least one lawful basis when using personal information.

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6. Special category information

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In limited circumstances, we may process special category information, such as health, accessibility, dietary or medical-related information, where this is necessary for health and safety, accessibility, safeguarding, emergency handling or event management purposes.

We will only use this type of information where permitted by law and where appropriate safeguards are in place.

Where special category information is processed, we will rely on both a lawful basis under UK GDPR and an additional special category condition, such as explicit consent, vital interests, legal claims, employment/social protection obligations, or substantial public interest where applicable.

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7. Marketing communications

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We may send marketing communications about our services, events, updates or relevant business information where permitted by law.

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You can opt out of marketing emails at any time by using the unsubscribe link in the email, where available, or by contacting us at:

events@planetpursuits.com

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We will not sell your personal information to third parties for marketing purposes.

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8. Website analytics and tracking

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We use website tools to understand how visitors find and use our website and to improve our online presence.

These tools may include:

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• Wix website platform tools;

• Google Analytics 4;

• Clicky Analytics;

• Microsoft Clarity;

• Google Search Console.

 

These tools may collect information such as pages visited, time spent on pages, device type, browser type, approximate location, referral source and interactions with the website.

Non-essential analytics and tracking cookies should only be used where you have given consent. Please see our Cookie Policy for more information.

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9. Who we share personal information with

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We may share personal information with trusted third parties where necessary for the purposes described in this Privacy Policy.

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This may include:

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• venues;

• event suppliers;

• caterers;

• entertainers;

• production companies;

• AV, staging, lighting or technical providers;

• freelance event staff or contractors;

• accommodation or transport providers;

• accountants, insurers, legal advisers and professional advisers;

• IT, hosting, website, email and cloud service providers;

• Wix, as our website platform provider;

• Microsoft Outlook or Microsoft email services;

• Google, Clicky and Microsoft analytics/search/website tools;

• health and safety consultants;

• emergency services, regulators or public authorities where required.
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We only share information that is necessary for the relevant purpose and expect third parties to handle personal information securely and lawfully.

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10. International transfers

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Some of our technology, website, hosting, email, analytics or supplier services may involve the transfer of personal information outside the United Kingdom.

This may include services provided by Wix, Microsoft, Google, Clicky or other technology providers.

Where this happens, we will take steps designed to ensure that appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, the UK International Data Transfer Agreement, or other lawful transfer mechanisms.

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11. How long we keep personal information

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We keep personal information only for as long as necessary for the purposes for which it was collected.

Retention periods may vary depending on the type of information and the reason we hold it. For example:

• enquiry information may be kept for a reasonable period to allow us to respond and follow up;

• client, contract, invoice and accounting records may be kept for up to 6 years for tax, legal and accounting purposes;

• event planning records may be kept for a reasonable period after the event for operational, insurance, legal or client service reasons;

• marketing records may be kept until you unsubscribe, object or we no longer need them;

• photography and video may be kept for as long as reasonably needed for event records, case studies, marketing or legitimate business purposes;

• health, safety or incident-related records may be kept for longer where required for legal, insurance or safeguarding reasons;

• website analytics data is retained according to the settings of the relevant analytics provider.

 

When information is no longer needed, we will delete, anonymise or securely archive it.

If a specific retention period is not available, organisations should explain the criteria used to decide how long personal data is kept.

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12. How we protect personal information

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We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure systems, password protection, staff procedures, supplier due diligence and secure storage practices.

No website, email or online system is completely secure, so we cannot guarantee absolute security. However, we take reasonable steps to protect the information we handle.

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13. Your data protection rights

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Under UK data protection law, you may have the following rights:

• the right to be informed about how your personal information is used;

• the right of access to your personal information;

• the right to rectification of inaccurate or incomplete information;

• the right to erasure in certain circumstances;

• the right to restrict processing in certain circumstances;

• the right to data portability in certain circumstances;

• the right to object to processing in certain circumstances;

• the right to withdraw consent where processing is based on consent;

• rights relating to automated decision-making and profiling, where applicable.

To exercise your rights, please contact us at:

events@planetpursuits.com

We may need to verify your identity before responding to a request.

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14. Complaints

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We hope that we can resolve any privacy concerns directly. Please contact us first at:

events@planetpursuits.com

You also have the right to complain to the UK Information Commissioner’s Office, the UK supervisory authority for data protection matters.

Website: https://ico.org.uk
Telephone: 0303 123 1113

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15. Links to other websites

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Our website may contain links to third-party websites, platforms or social media pages.

We are not responsible for the privacy practices, content or security of those third-party sites. You should read their privacy policies before providing personal information to them.

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16. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.